Cyara brings DevOps to customer experience solution

Customer experience (CX) assurance platform provider Cyara wants to help businesses improve the speed and quality of their development, testing and production teams with the announcement of new DevOps integration. According to the company, the new features will enable businesses to increase their automation initiatives and provide an Agile approach to CX design and management.

“With the functionality we’re announcing today, we’re making it easier to put CX at the center of your digital transformation,” said Alok Kulkarni, CEO and co-founder of Cyara. “This is the first step of a much broader strategy to maximize the value of the Cyara Platform through integration with other ecosystem players and tools.”

The company is adding new APIS and integration tools to make automation easier to implement and more accessible to users. Cyara’s design-driven testing component Velocity will now be able to share test cases, campaigns and CS designs with test-management, continuous integration, configuration management and Agile tools, the company explained. “For example, Cyara test cases can now be replicated directly in Micro Focus ALM (Application Lifecycle Management) to provide a single, accurate source for test-case management across the enterprise. Organizations can track and report holistically, with information about test scripts, runs, and results in ALM from Cyara,” the company wrote in its announcement.

In addition, Cyara is providing new integration from blackchair and inProd to enable users to embed automated CX testing into their rollout processes. The integrations will also be able to automatically trigger tests for near-instant validation of changes, the company explained.

Cyara is looking to add additional DevOps solutions for defect tracking, lifecycle management and IT ticketing systems in 2019.

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SD Times news digest: Android Keystore, Flexera and MachineShop’s technology alliance, and Clarity

Google announced new security updates to its Android Pie Keystore. The Keystore provides cryptographic tools for securing user data.

“Keystore moves the cryptographic primitives available in software libraries out of the Android OS and into secure hardware. Keys are protected and used only within the secure hardware to protect application secrets from various forms of attacks. Keystore gives applications the ability to specify restrictions on how and when the keys can be used,” the Android team wrote in a post.

New updates being made include keyguard-bound keys for sensitive information sent to a locked screen, and secure key import for provisioning existing keys in a secure manner.

Flexera and MachineShop team up on IoT and edge devices
Flexera and MachineShop have announced a new technology alliance for IoT and edge management and monetization. As part of the alliance, Flexera’s Software Monetization technology will come to the edge through the FlexNet Edge solution recently announced. Flexera will also leverage MachineShop’s knowledge and expertise for smart edge computing. According to the company, MachineShop offers a Device Relationship Management solution for dealing with the life cycle of connected, smart products.

“Flexera’s committed to delivering complete solutions for IoT monetization and management to its customers with technology that extends from computing at the edge of the enterprise to the cloud,” said Matthew Dunkley, senior director of product management at Flexera. “We’re happy to be working with an innovator such as MachineShop to improve our approach to edge device management and deliver Software Monetization technology to some of the world’s most important OEMs.”

Xamarin previews CollectionView control
The Xamarin team is previewing a new feature coming in the upcoming Xamarin.Forms 4.0 release. The latest release will include a new CollectionView control, intended to replace the ListView and improve upon the design, layout and function. In addition, CollectionView will feature CarouselView, a separate control from CollectionView for adjusting layouts and adding business information. According to the team, CarouselView has been a long awaited feature.

Microsoft releases Clarity
Microsoft has released a new analytics solution to provide more insight into websites and user interactions. Clarity is available today as a beta release, and aims to improve data-driven decisions, conversion, engagement and retention.

“Building a compelling and user-friendly website requires a deeper understanding of user behavior, their pain points and what users are looking for. Traditionally, web developers utilize user research and A/B experimentation to update web experiences. While these have proven to be great techniques – each has its own limitations,” Microsoft wrote in a post. “Sample users in research studies may not fully represent your target audience. A/B experimentation tell how your metrics are affected by a change but not why. Clarity fills in these gaps by letting you replay your users’ session to see how your users really use your site. With session replay, you can see where people get stuck, or where they are highly engaged.”

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Report: DevOps is causing chaos for enterprises

Initiatives like DevOps and Site Reliability Engineering (SRE) were designed to bring development and operations teams together to deliver better software. However, a recent report has found the shared accountability these initiatives promote is actually causing problems.

OverOps’ Dev vs. Ops: The State of Accountability report found DevOps is creating chaos and confusion when it comes to application reliability and downtime. The report is based off of more than 2,400 responses from development and IT professionals.

“Successful DevOps isn’t just about moving fast and eliminating barriers between teams. It’s about unifying the right people, processes and tools to gain a complete understanding of your system and ensure the delivery of reliable software. Without clearly defined workflows and insight into what’s happening at the deepest level of your environment, more accountability ultimately means more problems,” said Tal Weiss, CTO and co-founder of OverOps.

According to the report, 67 percent of respondents find their entire team is to blame when an application breaks or experiences an error, and 73 percent believe both Dev and Ops are equally accountable for the entire quality of the application. Weiss explained this inability to distinguish an “owner” is one of the biggest problems to the chaos. About a quarter of the respondents stated there is a lack of clarity around who is responsible for code quality.

Weiss explained it is especially hard for the operations team distinguish who is accountable for code quality because of their core responsibilities. “In a given day they may receive a handful of automated alerts related to a service disruption or slowdown, and it’s up to them to use dashboards, monitoring tools and logs to quickly determine where the problem is and who is responsible for fixing it. When ownership for a given release, application or piece of code is ambiguous, it’s difficult for ops to pull in the right people and move fast to get an issue resolved. Meanwhile they’re primarily being measured by uptime and how long it takes for them to resolve incidents. This means every moment wasted just trying to locate the problem and determine who is accountable is a strike against them,” he said.

According to Weiss, in order to address and maintain DevOps adoption, teams need to have greater visibility into their environments. “If you don’t have insight into what’s happening at every level of your environment, it’s impossible to effectively identify the root cause of an issue and who is responsible for fixing it,” he said.

Other findings included too many users are wasting time troubleshooting errors, a majority of respondents cited a lack of a formal process for gaining visibility, data and metrics in place as a number one obstacle, and about 40 percent of respondents believe they are moving too quickly, which is causing errors in production.

“As the lines between these two teams continue to blur, organizations will need to focus on adopting tools that deepen visibility into their applications. Clarifying ownership of applications and services, and avoiding the ‘multiple owners = no owner’ syndrome is a crucial for even the most bleeding edge organizations,” the report stated.

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Dell Boomi Fall 2018 released with new blockchain integration and professional certifications

Cloud-based integration, workflow automation and API management platform provider Dell Boomi is  receiving a series of new features in its Fall 2018 release. According to the company, the update focuses on blockchain integration and enhancements to the platform’s security, usability and capabilities.

The new blockchain integration will include support for Ethereum and Hyperledger Fabric blockchain platforms, allowing customers to add blockchain smart contracts to their workflow, the company wrote in the announcement. “As the industry evolves, blockchain integration is vital for organizations to stay competitive in the market.”

Security enhancements include two-factor login, stricter controls for concurrent sessions, automatic virus scanning of file uploads, and the Flow multi-region feature which can exclude specific regions from access. “Now, for example, if a user wants their runtime data to be in France and the enterprise apps built with Flow to be accessible only in Singapore, this can be configured in just a matter of minutes,” the company wrote.

Dell Boomi will also be updated with usability features meant to facilitate speed and productivity through new dashboard filters, visualizations and Boomi Flow data export. The company explained that low-code users of Boomi Flow will gain a “360-degree view of their workflows and their runtime status.”

The update also aims to improve Google, Salesforce and Workday integrations, with improved data management and security with Workday Prism Analytics.

Alongside the release, Boomi will be launching new additions to its collection of free and on-demand training and professional certifications including Professional API Design and Management Certification, Professional Linux Operational Administrator Certification, and Boomi Flow Associate Certification.

“Boomi prides itself in developing a platform that makes people’s jobs easier and creates a supportive environment where businesses can succeed,” Steve Wood, chief product officer at Dell Boomi, said in the announcement. “Technology is changing and Boomi is evolving alongside to ensure that our customers have the best possible solutions to meet their business needs. With our new capabilities, we are continuing to reimagine the iPaaS industry and deliver on our vision of The Connected Business.”

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Java 12 to drop raw string literals

The JDK Enhancement Proposals (JEP) team is proposing they drop raw string literals from version 12 of the Java programming language.

According to the JEP, “a raw string literal can span multiple lines of source code and does not interpret escape sequences, such as \n, or Unicode escapes, of the form \uXXXX.” The goal for adding this into the programming language was to make it easier for developers to express sequences of characters, supply strings targeted for grammars and supply strings that span several lines of source. However, at this time some team members don’t have high confidence in the feature and therefore are hesitant to make it a permanent part of the language.

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“We think letting it preview in  its current state would be to the detriment of the language.  We’re of course disappointed that this means it will take slightly longer for  this feature to make it into the language, but we think that’s the best choice,” Brian Goetz, Java language architect for Oracle, wrote in an email. “While we can expect that for any language feature, there will be a
nontrivial volume of ‘I would have preferred it differently’ feedback, in reviewing the feedback we have received, I am no longer convinced that we’ve yet got to the right set of tradeoffs between complexity and expressiveness, or that we’ve explored enough of the design space to be confident that the current design is the best we can do.  By withdrawing, we can continue to refine the design, explore more options, and aim for a preview that actually meets the requirements of the Preview Feature process (JEP 12).”

Some of the feedback the proposal has gotten included: the two-backquote sequence could be confused for an empty string; no direct way to start or end a raw string literal with backquote; and unnecessary asymmetry between raw string literals and traditional string literals.

“We think we can do better on some or many of these fronts.  One of the benefits of the newer more rapid cadence is that the cost of missing a train (even one that you have already boarded, but which has not yet left the station) is much lower.  And, assuming that it is unlikely that we’d exit Preview unchanged, withdrawing now does not change the likely date at which this feature becomes permanent, as we’d likely want to re-Preview a modified version anyway,” Goetz wrote.

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SD Times news digest: GitHub Status Site, Postman’s support for OpenAPI 3.0 and Firefox 64

GitHub has announced a new GitHub status page to enable developers, team and businesses to get up-to-date information about incidents and component statuses. “From our perspective, reliability can be defined by three questions: is the product available, how well does the product recover from failure, and how performant is the product as it evolves over time. In order for millions of developers to develop, build, and deploy their software, the underlying platform that powers GitHub must be resilient to a wide range of failure modes. We understand that our products need to satisfy the levels of trust our community expects of us when putting their code and their livelihoods on our platform,” GitHub wrote in a blog post.

In addition to the new page, users will be able to subscribe to status changes to get real-time updates and follow a component throughout its entire life cycle. The company will begin to deprecate its old status site as well as its API.

Postman announces support for OpenAPI 3.0
API development solution provider Postman has announced support for the latest OpenAPI specification. According to the company, OpenAPI “provides a standardized format which allows API developers to perform quick and simple validation, auto-generate documentation with examples for easy integration, auto-generate client libraries and tests, and more.”

Postman explained this new support will bring more flexibility across its formats and integrate more seamlessly into its workflow. Support will be available to users running Postman 6.6.

Firefox 64 now available
The latest release of the Mozilla browser Firefox is now available. The release comes with a number of new developer additions such as interface features and web platform capabilities.

New interface features include multiple tab selection, and developer tools improvements. The release also includes new CSS features for standardizing proprietary styling features, new media queries, and multi-position color stop gradients.

In addition, developers can expect JavaScript improvements and new web API features. Full details are available here.

Grammarly opens public bug bounty
Grammarly is releasing a public bug bounty program with the help of cybersecurity company HackerOne. “In today’s rapidly evolving security threat landscape, it’s essential to be armed with the right toolkit to protect user security and data privacy. After successfully running a private bug bounty program with HackerOne for over a year — currently with nearly 1,500 participants — we’re ready to launch a broader public program to enhance our security posture even further. We firmly believe that this gives us access to the best resources to help mitigate vulnerabilities, ward off attackers, and — ultimately — protect our users,” the company wrote in a blog post.

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MongoDB unveils native data visualization tool

In an effort to remove the technical barriers to data visualization, MongoDB has announced the beta release of MongoDB Charts, a native data visualization tool. MongoDB Charts will be apart of MongoDB Atlas, the company’s database-as-a-service.

According to the company, MongoDB Charts eliminates the need to worry about code, tools, data movement or data duplication when creating and sharing data visualizations.

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“The vast majority of tools in the business intelligence space struggle with handling rich JSON data that is becoming increasingly common in modern applications. This not only makes it difficult to extract real-time insights, but puts a technical hurdle in front of non-technical teams because there was no easy way to create data visualization without writing code,” said Grigori Melnik, vice president of product, server and enterprise tools for MongoDB.

The company explained a key feature of the release is its built-in aggregation functionality, which enables users to process data through a variety of different metrics and calculations. In addition, it handles document-based data such as embedded objects and arrays.

Other features include: the ability to connect to any MongoDB instance as a data source, to  visually explore data, share dashboards, track KPIs in real time and work with complex data.

“MongoDB Charts natively supports the richness of the document model, including nested and hierarchical data: no more flattening subdocuments and arrays into the tabular structures needed by traditional BI tools. MongoDB Charts makes data manipulation user-friendly by presenting operations that make sense for each data type,” the company wrote on its website.

The company is planning on adding an embedded feature to MongoDB Charts to give developers the ability to create visualizations and embed them into their website and apps.

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SD Times news digest: Kong Enterprise 0.34, GitHub Learning Lab, and Google+

API platform provider Kong has announced the latest release of its enterprise solution, Kong Enterprise 0.34. According to the company, this is the most feature-rich release to date with new features and updates as well as minor fixes.

The latest release includes an update to Kong Manager with improved UI, a new navigation system, enhanced admin controls, and enhanced vitals. In addition, it features Workspaces to organize Kong Enterprise implementations at scale.

The 0.34 also features new integration of the Kong Dev Portal with the Kong Manager, featuring the ability to create a dev portal and control it through workspace, ability to better organization documentation and the ability to use global search. Other features include HTTPS support, admin API audit log, request termination plugin improvements, and logging plugins.

GitHub announces new updates to its learning lab
GitHub is making its learning lab available to enterprise customers to enable organizations to build developer skills through onboarding and training, without ever leaving GitHub. The learning lab was first announced at the company’s Universe conference, and since then the company explained tens of thousands of developers have taken advantage of the free, hands-on projects.

The Learning Lab features the ability to learn from GitHub, track learning, receive feedback, and show off accomplishments.

Google speeds up the removal of Google+ for consumers
In October, Google announced plans to shut down Google+ for consumer users that would take place over a 10-month period and officially take place next August. After a bug was introduced in a November software update, Google has decided to speed up the process. The sunsetting process will be completed on April 2019, instead of August. In addition, all Google+ APIs will sunset in the next 90 days.

According to the company, the bug impacted about 52.5 million users through the Google+ API.

“We discovered this bug as part of our standard and ongoing testing procedures and fixed it within a week of it being introduced. No third party compromised our systems, and we have no evidence that the app developers that inadvertently had this access for six days were aware of it or misused it in any way,” David Thacker, VP of product management for G Suite, wrote in a post.

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SD Times news digest: Kong Enterprise 0.34, GitHub Learning Lab, and Google+

API platform provider Kong has announced the latest release of its enterprise solution, Kong Enterprise 0.34. According to the company, this is the most feature-rich release to date with new features and updates as well as minor fixes.

The latest release includes an update to Kong Manager with improved UI, a new navigation system, enhanced admin controls, and enhanced vitals. In addition, it features Workspaces to organize Kong Enterprise implementations at scale.

The 0.34 also features new integration of the Kong Dev Portal with the Kong Manager, featuring the ability to create a dev portal and control it through workspace, ability to better organization documentation and the ability to use global search. Other features include HTTPS support, admin API audit log, request termination plugin improvements, and logging plugins.

GitHub announces new updates to its learning lab
GitHub is making its learning lab available to enterprise customers to enable organizations to build developer skills through onboarding and training, without ever leaving GitHub. The learning lab was first announced at the company’s Universe conference, and since then the company explained tens of thousands of developers have taken advantage of the free, hands-on projects.

The Learning Lab features the ability to learn from GitHub, track learning, receive feedback, and show off accomplishments.

Google speeds up the removal of Google+ for consumers
In October, Google announced plans to shut down Google+ for consumer users that would take place over a 10-month period and officially take place next August. After a bug was introduced in a November software update, Google has decided to speed up the process. The sunsetting process will be completed on April 2019, instead of August. In addition, all Google+ APIs will sunset in the next 90 days.

According to the company, the bug impacted about 52.5 million users through the Google+ API.

“We discovered this bug as part of our standard and ongoing testing procedures and fixed it within a week of it being introduced. No third party compromised our systems, and we have no evidence that the app developers that inadvertently had this access for six days were aware of it or misused it in any way,” David Thacker, VP of product management for G Suite, wrote in a post.

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GitLab partners with TriggerMesh to deliver GitLab Serverless

GitLab is bringing serverless capabilities to its DevOps solution with the release of GitLab Serverless. This new solution was delivered in partnership with the multi-cloud serverless management platform provider TriggerMesh.  

“The TriggerMesh founders have deep expertise in serverless. Sebastien Goasguen has been at the forefront of the technology since the very beginning. We found his work on Kubeless forward thinking and were thrilled to partner when the opportunity presented itself,” said Sid Sijbrandij, co-founder and CEO of GitLab.

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GitLab Serverless will enable users to deploy serverless functions and apps to any cloud or infrastructure directly from the GitLab UI, the company explained. It is built using the open-source project for building, deploying and managing serverless workloads Knative. The solution will officially be released in the upcoming 11.6 release of GitLab, which is scheduled for Dec. 22.

According to Sijbrandij, today’s serverless solutions are tightly coupled with a specific cloud provider. For instance, AWS Lambda, Google Cloud Functions, and Azure Functions. Leveraging Knative and Kubernetes enables GitLab Serverless users to deploy functions to the cloud provider of their choice.

“GitLab’s vision is to be the single application for the entire DevOps life cycle. With the advent of AWS Lambda and then other FaaS options in our ecosystem, the DevOps lifecycle includes serverless workloads. As seen at AWS re:Invent this year, serverless is going to play an ever-increasing role in how enterprises build and ship software. The reason is simple – serverless workloads are cost-efficient for enterprises as well as cloud providers,” said Sijbrandij.

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